JumpCloud’s device management system now supports iOS devices

MDM (Mobile Device Management) is a service that allows IT administrators to manage registered devices from a remote location. MDM payloads are transmitted over the network when a device is registered to adjust settings and perform other operations on the device without the need for user participation. MDM is used by IT departments to protect and manage end user devices such as laptops, cell phones, and tablets. MDM solutions from various manufacturers allow remote management of end-user devices, but MDM is not a one-size-fits-all solution. Microsoft and Apple allow MDM companies to operate in their ecosystems and control devices. Some MDMs are designed for Android devices, while others are built into more comprehensive IdP, IAM, or UEM platforms.

In JumpCloud’s Directory-as-a-Service platform, Apple MDM is part of the platform’s deep system deployment and management capabilities. JumpCloud MDM simplifies the job of administrators managing Macs with the ease of an all-in-one directory service that also allows them to manage and secure Windows and Linux devices, in addition to virtually all of the computing resources of their environment

JumpCloud is part of Apple’s ecosystem of Certified MDM vendors, offering Apple MDM through Apple’s MDM protocol and supporting deployment through Apple’s Device Enrollment Plan (DEP) for desktop macOS. This allows administrators to streamline and customize device configuration for employees on enrolled devices and send commands to managed computers.

IT and system administrators use MDM to ensure end-user devices meet their organization’s security specifications, while ensuring the remote security of devices in the event of misplacement or theft with commands such as lock and erase.

When an administrator onboard a new employee or provides a user with a new business laptop, contactless enrollment allows the administrator to send a device that will configure itself upon activation with the provided identity. by a directory service such as JumpCloud, the appropriate security policies applied and the appropriate applications installed for the employee without any interaction with the administrator. The recipient of the device will use their corporate credentials to log in and then have immediate access to the resources they need. On the other hand, the IT administrator manages devices and makes sure they remain secure through things like conditional access policies and rich information to troubleshoot and resolve issues.

Not only does an MDM make securing devices more efficient for IT teams, it also facilitates integration by allowing administrators to deliver preconfigured devices to end users, who only have to unbox them and log in to start to be productive. This is called contactless registration.

The security perimeters have been redefined; they are no longer around a simple on-site network. MDM software offers businesses a way to strengthen security in distributed and remote workplaces that may still have domains on-premises, run entirely in the cloud, or be a hybrid of the two.

MDMs are more critical for security practices with the rise of non-domain businesses, which consist of a decentralized IT infrastructure that allows users to securely access their IT resources, wherever they are, to from a trusted device. This type of organization relies on finding a way to leverage an MDM or other solution for remote device security and management. MDMs integrated with identity and access management platforms, or unified endpoint management platforms, are what IT teams in non-domain organizations prefer because they make it easier to manage end-user devices. multiple ways and can simplify daily workflows for administrators and users.

But not all MDMs offer security for heterogeneous operating system environments that include macOS, Windows, and Linux. Not so long ago, to support Windows and Mac, the only choice for IT administrators was to team up as Active Directory® (AD) with an additional MDM tool for managing macOS, because AD didn’t support supported only Windows devices. Today, administrators can implement a cloud directory service that consolidates core functionality into a single platform. This is what JumpCloud does: JumpCloud’s protocol-based approach to its directory service delivery is OS independent, and from its cloud platform, administrators federate identities on Macs. , Windows and Linux in addition to all other computing resources via SAML, SCIM, RADIUS, LDAP and other protocols. JumpCloud’s Apple MDM feature provides IT administrators with point-and-click remote security commands: restart, wipe, lock, and shut down. Once a JumpCloud-managed system is enrolled in Apple MDM, these commands allow JumpCloud administrators to secure a user’s Mac in the event of loss or theft, no matter where they are located.

Get started with MDM in JumpCloud in just a few steps, starting with establishing secure certificate-based authentication to connect Apple and JumpCloud; this allows your organization to use JumpCloud as an MDM server for Macs managed by JumpCloud. Upload your JumpCloud certificate signing request to Apple, followed by the resulting Apple MDM push certificate to JumpCloud. Then, you are ready to enroll systems in JumpCloud MDM.

Summary of the news:

  • JumpCloud’s device management system now supports iOS devices
  • Check out all the news and articles about the latest security updates.
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